The Hotel Nantucket

Lizbet pulls her cherry-red Mini Cooper into the space that says RESERVED FOR GENERAL MANAGER and throws back what’s left of her double espresso. She’s livid about the e-mail that Xavier sent out that morning. Xavier is going to award weekly cash prizes to her staff as though they’re contestants on a reality show. Lizbet has spent the past two weeks training the front of the house, and she was crystal clear that putting forth one’s best effort every single day should be a matter of personal pride and integrity. She also stressed teamwork, a concept that awarding individual cash prizes will unravel.

Two days ago, Lizbet stayed at the hotel as a guest. The staff was instructed to use Lizbet’s visit as a full dress rehearsal. Front-desk manager Alessandra checked Lizbet in, and Alessandra presented her with the Blue Book, a compilation of Nantucket’s best beaches, outings, museums, sights, restaurants, galleries, shopping, bars, and nightlife that Lizbet herself had spent countless hours curating, writing, and refining. Alessandra asked if she could make Lizbet any dinner reservations. No, thank you, Lizbet said, though she would like a Reuben from Walter’s delivered to her room between seven fifteen and seven thirty. Alessandra said she’d take care of it, no problem. A few moments after Lizbet stepped into the room—only long enough for her to admire the view of Easton Street from the picture window—Zeke arrived with Lizbet’s luggage.

Lizbet flung herself across the emperor-size bed. She wasn’t at the Deck anymore, and she certainly wasn’t at the Rising Sun Retirement Community in Minnetonka. She was the general manager of the new and improved Hotel Nantucket. The sheets were soft under Lizbet’s cheek and they smelled vaguely, though not overwhelmingly, floral. The mattress was so comfortable that Lizbet closed her eyes and took one of the most delightful naps of her life.

The secret of change is to focus all your energy not on fighting the old, but on building the new.

She left a few tests for the housekeeping crew—a crumpled tissue kicked to the far back corner under the bed, a cake of the Nantucket Looms wildflower soap tucked incongruously behind the (complimentary) smoked bluefish paté in the minibar. She even went so far as to empty the matches from the box by the bathtub into her suitcase. Would Magda’s crew actually use their hundred-point checklist?

Yes, they would. When Lizbet investigated the room the following day, everything had been cleaned, replaced, refilled.

She had been eager to see what was happening down at the hotel bar—it was subcontracted out, so Lizbet had no say in how it was run—but she found the door locked and the glass front papered over. She could hear voices and movement inside but when she knocked, nobody answered. Lizbet had repeatedly asked Xavier who would be running the bar and he said he wanted it to be a “grand surprise.” Apparently, he’d signed a “swoon-worthy” chef to prepare the bar menu, but he was keeping the announcement under wraps until opening day, which felt very cloak-and-dagger to Lizbet. She sneaked around to the outside door and noticed that orders had been delivered. A young woman popped out, startling Lizbet. She said her name was Beatriz, and when Lizbet asked who she worked for, Beatriz said, “Chef.” And when Lizbet said, “Chef who?” Beatriz shook her head and said, “No puedo decirte hasta ma?ana.”

Lizbet took a yoga class with Yolanda in the Balinese-inspired studio, and although it sounded trite, she emerged feeling centered and at peace…or as centered and at peace as she could feel with the hotel opening the next day.

When Lizbet checked out of her room, Zeke tucked her suitcase into the back of her Mini for the long drive home to her cottage on Bear Street, which was 1.2 miles away. Along with her bill, Lizbet was presented with a parting gift: a very cold bar of Nantucket Looms wildflower soap.

Lizbet knew it sounded ridiculous, but she wished she could stay. It had been luxurious, even though she was technically working. And she was pleased to report that there had been no scary noises, no cold blasts, no ethereal visions, no signs of any ghost.



The hotel sparkles in the June sun with its fresh cedar shingles and crisp white trim. The hotel’s landscaper, Anastasia, placed lavish pots overflowing with snapdragons, bluebells, lavender, and ivy on each step of the staircase leading up to the hotel entrance. The wide front porch of the hotel is set up with wide rockers with cushions in hydrangea blue and cocktail tables that can be turned into firepits. (The front desk sells a s’mores kit for eight dollars.) The porch will also be the site of the complimentary wine-and-cheese hour each evening. Lizbet has seen to it that they will serve excellent wine and a selection of imported cheeses garnished with ripe berries and plump, glistening olives.

Lizbet checks for mascara on her eyelids and lipstick on her teeth. She stayed up way too late last night trying on outfits. It’s a new job and she wants a new style. At the Deck, she always wore muumuus because they were forgiving (she averaged eight glasses of rosé and fourteen pieces of bacon daily). Now her closet is filled with things that are fitted and a bit more professional. Today she’s wearing a navy halter dress, nude stiletto sandals, and a Minnesota Golden Gophers charm on a chain around her neck.

She steps out of the car, so excited she could levitate. She feels like a living, breathing inspirational meme. She has stopped fighting the old and started building the new! She’s weathered the storm by adjusting her sails! She is a pineapple: standing tall, wearing a crown, and sweet on the inside!

Lizbet slips her phone into her navy-and-white-striped clutch and looks up to find her ex-boyfriend JJ O’Malley standing in the white-shell-covered parking lot with his hands behind his back.

This is not happening, she thinks. Lizbet hasn’t actually seen JJ since the awful day in late October when he moved the last of his belongings out of their cottage. He told Lizbet he was spending the off-season in upstate New York with his parents; he’d gotten a part-time gig cooking at the Hasbrouck House. By that time, Lizbet had already accepted the job at the hotel, but she didn’t tell JJ that. But clearly he’s heard the news. The Cobblestone Telegraph is real.

“What are you doing here, JJ?” Lizbet asks. He’s wearing cargo shorts, his Black Dog T-shirt, chef’s clogs, and a green bandanna around his neck. A thought occurs to Lizbet that’s so horrible, she nearly drops her clutch: the chef of the new hotel bar has been kept “a grand surprise” because, in the world’s most hideous twist, Xavier has hired JJ.

Lizbet will quit.

No, she won’t quit. She’ll make JJ quit. But one thing is for damn sure: she and JJ O’Malley are not working in the same building.

“Are you running the bar here?” she asks.

“What?” JJ says. “No. I wasn’t even approached. Why?”

Sweet lightning, Lizbet thinks.

JJ brings his hands out from behind his back. He’s holding a dozen long-stemmed pink roses wrapped in butcher paper. He gives her what she used to call his puppy-dog look—big eyes and protruding lower lip. In happier days, this would spur Lizbet to squeeze him tight and pepper his face with kisses, but now she thinks, Wow, he looks awful. It was normal for JJ to let his hair and beard grow out over the winter, but has it ever been this unruly? His beard straggles across his face like creeper vines on a brick wall.

“First of all, I came to wish you good luck for opening day.”

A text would have sufficed (though Lizbet blocked his number months ago). “You betcha. And I’m not taking those flowers. What else?”

He drops the roses to the ground, reaches into the deep flapped pocket of his cargo shorts, and pulls out a ring box.

“Don’t you dare,” Lizbet says.

JJ sinks to one knee on the crushed shells and Lizbet winces—but no, sorry, she’s finished empathizing with this guy’s pain.

He opens the box.

Don’t look at the ring! she thinks.

But come on, she’s only human. She crunches through the shells in her stilettos and studies the ring; it’s a dazzler. It’s either fake or JJ took out an enormous line of credit on the restaurant—a move she would have absolutely vetoed if they were still together. It’s over two carats, maybe even two and a half, and it’s a marquise cut, which is what she’s always wanted.